Shipping policy

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Shipping Policy

At GasketZone, our goal is to make ordering easy, fast, and worry free. We work hard to ship your order as quickly as possible and keep you informed every step of the way.

Order Processing Time

Most orders are processed within 1 to 2 business days after payment is confirmed.

Custom cut or special order gaskets may require additional processing time. If an item requires extra time, we will contact you promptly with an updated timeline.

Orders placed on weekends or holidays are processed the next business day.

Shipping Locations

We currently ship to

  1. Canada
  2. United States

If you need shipping outside these regions, please contact us and we will do our best to help.

Shipping Rates

We aim to keep shipping costs simple and fair.

  1. Free standard shipping is offered on qualifying orders within Canada and the United States over $200.
  2. Orders that do not qualify for free shipping will have shipping rates clearly displayed at checkout (often $19.99).
  3. There are no hidden handling or packing fees.

Estimated Delivery Times

Delivery times begin once your order has shipped.

  1. Canada
    Standard shipping typically arrives within 2 to 6 business days
  2. United States
    Standard shipping typically arrives within 3 to 8 business days

Delivery times may vary due to carrier delays, weather, or high demand periods. While we cannot control carrier delays, we will always help track and resolve shipping issues.

Expedited Shipping

Expedited shipping options may be available at checkout.

If you need an order urgently, please contact us before placing your order and we will confirm the fastest available option.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.

Tracking information may take up to 24 hours to update after shipment.

Damaged or Lost Shipments

Your satisfaction is important to us.

  1. If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product.
  2. If a shipment is lost in transit, we will work directly with the carrier and arrange a replacement or refund where appropriate.

Incorrect Shipping Information

Please double check your shipping address at checkout.

If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply to resend the order.

Questions or Special Requests

If you have any questions about shipping, custom orders, bulk orders, or delivery timelines, our team is happy to help.

Contact us anytime and we will respond as quickly as possible.